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If you got here by clicking a link that begins with https://kaf.berkeley.edu/media/, we suggest you check your course site's Media Gallery to locate the video. You can also refer your instructor to https://berkeley.service-now.com/kb?id=kb_article_view&sysparm_article=KB0013918.

In all other circumstances, please email kalturahelp@berkeley.edu.

• Provide the *Error Type* and Session Data (if available).
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